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IdahoPTV Passport
FAQ
IdahoPTV Passport is a member benefit that provides IdahoPTV donors extended on-demand access to a rich library of quality public television programs on your television with a number of streaming video devices as well as on your computer, tablet, and smartphone.
Members who make a yearly donation of $60 or more, or an ongoing monthly contribution of $5 or more, can use Passport. If we have your email on file, you should have received an email with your activation code. If you did not receive this email please contact Donor Services at donorservices@idahoptv.org or call (208) 373-7220 or (800) 543-6868.
View the pages linked below for help with connected television streaming devices:
- Activate on Roku
- Activate on AppleTV
- Activate on Amazon Fire TV
- If you have an activation code, you can enter it at: www.pbs.org/passport/
- If you are a member and have not received an activation code, check to see if you are eligible for IdahoPTV Passport by using the Member Lookup Tool: www.pbs.org/passport/lookup/
- If you would like to make a contribution to receive IdahoPTV Passport as a member benefit, please sign up online now.
- If you are having technical issues accessing Passport content, please view the Activation and Troubleshooting tips or contact PBS at (844) 230-4788 for assistance or open a support ticket here: help.pbs.org/support/tickets/new
- If you have already activated IdahoPTV Passport, login to view video content at: www.pbs.org/passport/videos/
IdahoPTV Passport
General Information
IdahoPTV Passport is a member benefit that provides IdahoPTV donors with extended on-demand access to a rich library of public television programs. Passport members can view content on a computer, tablet or smartphone, as well as a television using a streaming video device such as Roku or Apple TV.
The IdahoPTV Passport library grows every week as more series and episodes are added. Passport members can currently access more than 1,500 episodes representing many genres, including drama, science, history and the arts, as well as IdahoPTV locally produced programs, such as Outdoor Idaho.
IdahoPTV Passport is an added benefit available to donors that contribute $60 or more annually, or at least a $5 ongoing monthly donation. IdahoPTV Passport is not a subscription service and cannot be purchased separately.
Yes, free is not going away. Many of our programs are available for free on various digital platforms including On Demand at IdahoPTV.org, PBS.org, PBS mobile applications, and the PBS channels on Roku, AppleTV, and other streaming services. And of course, PBS and IdahoPTV programs will continue to be broadcast to the public for free, over the air.
Many PBS programs are available for free online viewing after they air. After approximately two weeks, many become available exclusively to Passport members. IdahoPTV also offers many locally produced specials and IdahoPTV original productions in Passport.
Yes, an email address is required. IdahoPTV needs a Facebook, Google, or PBS account to recognize a user should have access to Passport and to give that user Passport access on our sites and apps.
No. Each IdahoPTV Passport can only be tied to one Google, Facebook, or PBS account. Households will have to share their login credentials unless their membership allows for multiple Passport accounts.
There is no limit to the number of devices you can be signed into at one time.
No. Since IdahoPTV Passport is for online streaming, all you need is a network connection and a device compatible with the PBS website or applications.
No, episodes are uploaded for online streaming after the episodes premiere on television the first time. An exception is PBS NewsHour, which can be live streamed, and viewed in Passport shortly after it is broadcast over-the-air live.
No, a network connection is required to stream video content. Third parties, such as Amazon and iTunes, may offer certain video downloads for a price.
All PBS streaming video - including IdahoPTV Passport - is available only within the United States due to the streaming right PBS holds.
PBS only has streaming rights within the United States, so as long as you are traveling within the country you will have access to Passport videos. When you visit a new area, that area will have a different local station - when using the PBS website or apps please change the local station to IdahoPTV to ensure full access.
Current members who donate $60 or more annually and have an active email address on file with the station will have received an email from PBS and IdahoPTV inviting you to begin the activation process. There's a chance the email may get filtered into your spam/junk folder, so be sure to look there for the message.
To see if your IdahoPTV Passport has been activated, visit the Member Lookup page and enter your email address. If no membership comes up, email us. Most likely we didn't have an email address on file to create your account, or it is linked to an old email address we had for you.
Please begin by checking you spam/junk folder. If the email is not there, please email Donor Services or call (208) 373-7220. Be sure you are checking the same email account you used when you signed up for IdahoPTV Passport.
Please visit the Member Lookup page and follow the instructions. If you are still having trouble locating your code, email us.
A list of compatible devices is maintained at this public PBS Help Page.
Yes. To watch on a television set, you will need a streaming device compatible with your television and PBS, such as AppleTV, Roku, or Amazon Fire TV. First, you'll need to activate your IdahoPTV Passport account and then follow these steps for connecting your AppleTV, Roku, or Amazon Fire.
IdahoPTV Passport is also supported on Google Chromecast, which uses the PBS App on the user's smart phone or tablet to cast the video to their television.
You can also use an HDMI cord connected to an HDMI-compatible computer and an HDMI-compatible television set, but this set-up may be challenging depending on how your home is set up.
Passport videos are designated by a blue "compass rose" icon.
While IdahoPTV Passport does offer an expanded library of programs, PBS is not always able to obtain the online streaming rights for every program. Online streaming rights for programs may also expire, meaning a particular program that was available at one time, may not be available at a later time. PBS does make an effort to keep as many programs available as possible.
Browse currently available IdahoPTV Passport videos.
While PBS Kids shows are not available in IdahoPTV Passport, you can watch them for free by downloading the PBS Kids app.
Sign Up for IdahoPTV Passport.
You can also sign in at PBS.org, or at the websites of individual programs such as Frontline, NOVA, or Masterpiece.